Your role in the JoJo story:

Do you dream of a role where you can lead learning, engagement and culture-related activity across a business? Reporting into the Head of People, the Learning and Engagement Manager designs and delivers learning and development approaches that build capability, support leadership effectiveness and reinforce organisational values.

The role owns employee engagement, wellbeing and EDI activity, ensuring these areas are coordinated, purposeful and aligned with business priorities. The Learning and Engagement Manager also has responsibility for employee communications and recognition activity, supporting the effective communication of people initiatives and cultural programmes.

The role will be supported by the Learning and Engagement Assistant.

A peek into your daily adventures:

Learning & Development

• Work with the JoJo leadership team to develop a Learning and Development strategy aligned with business and people priorities.

• Lead the design and delivery of learning and development activity across the business, including capability building, leadership development and role-specific learning.

• Lead the design and continuous improvement of JoJo’s induction and onboarding framework, ensuring it reflects JoJo’s values, culture and learning priorities.

• Develop and deliver workshops, learning interventions and programmes aligned to organisational values and behaviours.

• Ensure appropriate compliance and mandatory training is in place and delivered effectively.

• Work closely with leaders to identify learning needs and translate these into practical development plans aligned with business priorities.

• Evaluate the effectiveness of learning activity and adapt approaches based on feedback and outcomes.

• Use learning participation, feedback and outcome data to evaluate the effectiveness of learning activity and inform continuous improvement.

Learning Platforms, Apprenticeships & Early Careers

• Provide strategic oversight of learning platforms, ensuring learning content and resources support capability building and engagement priorities.

• Set direction for apprenticeship and early career learning activity, ensuring programmes support development, inclusion and future capability needs.

• Review insight and feedback on learning participation and outcomes to inform continuous improvement.

Leadership & Capability Building

• Support leaders and managers to build people management capability through targeted learning and development activity.

• Partner with the People Business Partner to align learning activity with performance, succession and workforce planning priorities.

• Contribute to the development of leadership capability in support of current and future organisational needs.

Engagement, Wellbeing & EDI

• Lead and champion the organisation’s approach to employee engagement, wellbeing and EDI, ensuring activity is joined up and aligned with People priorities.

• Own the design, delivery and analysis of employee engagement surveys, including the communication of outcomes and key themes.

• Support leaders and People colleagues to translate engagement survey insight into meaningful and practical actions.

• Support leaders to embed inclusive practices and promote wellbeing within their teams.

Employee Communications & Recognition

• Own clear, consistent and engaging employee communications relating to People initiatives, learning activity and cultural programmes.

• Lead employee recognition activity, ensuring it reflects organisational values and reinforces positive behaviours.

.Skills that make you shine:

• Proven experience in leading learning, engagement or organisational development activity at a strategic level.

• Experience of developing and driving an L&D & engagement strategy.

• Experience designing and delivering learning and development programmes, including leadership development.

• Strong understanding of engagement, wellbeing and EDI principles and practices.

• Ability to translate business needs into practical learning and engagement solutions.

• Strong facilitation skills, with experience leading workshops

• Strong stakeholder management experience

• Confident communicator, with experience and partnering with senior leaders and stakeholders.

• Awareness of using digital tools (e.g. Canva, Articulate Rise, LMS platforms)

• Experience line managing and developing team members.

Additional Requirements

• Ability to work regularly from the London office to provide visible, on-site People support.

• Willingness to travel to stores or other locations as required.

Just to give you a taste of our culture, we’ll be looking for you to:

• Be a brand ambassador, safeguarding our values and ethos.

• Demonstrate honesty and respect in every interaction.

• Foster collaboration and open, active listening

• Take ownership of all aspects of the role.

Perks and Benefits:

• Hybrid Working - up to 3 days in our Battersea Office

• Enjoy 25 days' annual leave plus all bank holidays

• Extra day of annual leave for each year you’re with us, up to 38 days.

• Is it your birthday? Take it off and celebrate!

• Helping plan for the future - enhanced pension scheme.

• Get on the move - cycle to work scheme.

• Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.

• Saving scheme with Smart Money Cymru.

• Flexible work options.

• Enjoy fabulous social events.

• Give back with volunteer days to support our communities.

• Prioritise your well-being with our Health and Wellbeing hub.

• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.

• We love our products! Enjoy:

  • 40% off JoJo branded lines

  • 25% off full-price NEXT products

  • 10% off NEXT Beauty

  • Up to 10% off most other branded products

• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.

• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?

We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From over 70 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.

As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.

We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.