Your role in the JoJo team...

Are you passionate about customer care and looking to join a dynamic team where your efforts make a real impact? If so, we have the perfect part-time opportunity for you! With no late nights, our Customer Advisor role is ideal for those who seek a balanced lifestyle while contributing to an enriching work environment.

Empower Customer Experience

Our Customer Advisors play a pivotal role in our stores, ensuring each customer feels valued and appreciated. You’ll help foster strong relationships and support our aim to make every shopping experience exceptional. With a commitment to outstanding service, you will leave a lasting impression on our customers.

Your Key Responsibilities

• Delivering consistent, high-quality service that exceeds customer expectations.
• Being an accessible and knowledgeable point of contact for product queries.
• Assisting in store presentation to maintain a welcoming environment.
• Processing transactions efficiently during your 15-hour work schedule.
• Engaging with customers to promote brand loyalty and satisfaction.

Benefits of Joining Our Team

• Work a flexible schedule with no late nights, allowing for a healthy work-life balance.
• Opportunity to be part of a respected brand known for community values and environmental stewardship.
• Continuous training and development opportunities to enhance your skills.

Skills and Qualifications

• Previous experience in customer service or retail is advantageous.
• Strong communication skills with a friendly and approachable demeanour.
• A proactive attitude with the ability to work in a team-oriented environment.
• Basic IT skills and the ability to use point-of-sale systems effectively.

Embrace Our Culture

• Act as a brand ambassador, promoting our core values and sustainable practices.
• Demonstrate respect, integrity, and a strong work ethic in every interaction.
• Work collaboratively to find solutions and support team success.

A Glimpse into JoJo

At JoJo, our mission goes beyond creating products; we believe in fostering a community where both children and adults thrive. As a committed B Corporation, we strive not only for business success but also to positively impact the world around us. Join us to continue building a diverse and inclusive workforce, ensuring everyone can contribute and achieve their potential.